Sherlock Holmes Consulting Detectives: Carlton House & Queen's Park
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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be awarded store credit in the amount of the purchase. We do not do cash refunds.
Welcome to the Carlton House. Enjoy the luxury and solve the murders! How about a stroll in beautiful Queen's Park? Beware dogs and the occasional crime scene…Return to the streets of Victorian London, but also venture into brand new locations in the latest installment in the Sherlock Holmes Consulting Detective line: Carlton House & Queen's Park! Like the previously released The Thames Murders and Other Cases, Carlton House & Queen's Park introduces ten exciting cases, each one drawing players deep into the world of Sherlock Holmes. Among these cases includes two classic, long out-of-print expansions which are now revised and updated. Whether you're playing solo or with up to eight possible players, you need your wits about you to solve the cases and beat Holmes himself!