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Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be awarded store credit in the amount of the purchase. We do not do cash refunds.

Product Details

Vienna cries disconsolately...Mozart has died! As one of his celebrated patrons, Constanze Mozart has asked you to recall the most notable anecdotes about her fallen husband, which she will compile into his biography. With mechanisms that include hand construction and hand management, Lacrimosa plays over 5 rounds in which you will record shared memories, use scenarios to contract and sell works, visit lavish courts around the continent, and of to finish the Requiem. Will you succeed in honoring the legacy of one of the greatest composers of all time and enter into posterity by his side?

  • The first strategic Eurogame with a historical-musical theme.
  • Rich and immersive art and production, perfectly recreating the history surrounding the lacrimosa story.
  • Key product launch for the Essen Spiele game fair in 2022.