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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be awarded store credit in the amount of the purchase. We do not do cash refunds.
In Haspelknecht: The Story of Early Coal Mining, the first title in Thomas Spitzer's highly acclaimed Coal Trilogy, the players take upon the role of farmers with opportunities to exploit the presence of coal in their lands in the southern part of the Ruhr region of Germany.
The game is set during a time when the lands were mostly covered with forests and roads were rare. Coal was discovered here, close to the Earth's surface. During the game, players obtain knowledge about this new material, extend their farms, and dig deeper in the ground to extract more coal. The game has many paths that lead to victory.
Haspelknecht has an innovative action selection mechanism. You must select the correct tasks while being mindful of quickly accumulating pit water, for it can stall your efforts and prevent your extraction of valuable coal.
The game offers a lot of variation and replayability through unique methods in setting-up the development tiles.